How do I change my email or close my account?
Email settings, a new sign-in email, a copy of your data and closing your account: all done from your account.
Updated
Control your incoming mail
Every notice we send includes a one-click unsubscribe link specific to that message type. For finer control, visit /account/notifications to select which notices you want and how often. Note: receipts, refunds, payment problems, listing holds and security notices cannot be turned off.
Update your sign-in email
Go to /account/email and enter the new address with your password. We then email both the current and the new address; confirm by pressing the button in both emails. After both confirmations your sign-in email is changed, other browsers are signed out and we tell the old address. If you can no longer reach your current inbox, send a request from /help so we can check it is you.
Close your account
Your account is closed from /account/privacy. Choose 'Close your account', check the list of what will happen, and confirm with your sign-in email and password. When you close it, your listings come down, your personal data is removed and every session is signed out. There is no undo, and paid listings are not refunded (statutory rights are not affected).
One more thing: at /account/privacy you can download every record tied to your account in a single file.
Invoices stay on file for the period the law requires. See /privacy for how we handle personal data.
Questions people ask
- Can I stop all emails from Best Biz Launch?
- Most emails can be switched off via one-click unsubscribe or /account/notifications. However, receipts, refunds, payment alerts, listing holds and security notices are always sent.
- What happens when I close my account?
- At /account/privacy, 'Close your account' does it once you confirm with your sign-in email and password: listings unpublished, personal data removed, invoices kept as the law requires. There is no undo.
- Do I need to confirm an email change?
- The change is made at /account/email: new address, your password, then the button in each of the two emails we send. We confirm the change to the old address.