How to get support from Best Biz Launch
Access instant help through our assistant, or contact our team for personal support during office hours.
Updated
Help at your fingertips
Every page on Best Biz Launch features a help button. Use it to:
- Search through these support articles
- Chat with our AI helper
- Escalate issues to our team
When you're logged in, our assistant gains visibility of your account—your listings, orders, invoices, claims and notices—so it can diagnose problems like why a ranking hasn't gone live yet. The assistant is read-only; it won't alter anything and never requests passwords or payment details.
Reach our team directly
Submit a support request via the help button or visit /contact. We'll email you a ticket number to track your case. Simply reply to our response emails to add follow-up details.
Prefer email? Write directly to launch@zinndigital.com. We're available during office hours: Mon-Fri 08:00-20:00 UTC.
Who's behind Best Biz Launch
Zinn Digital® Ltd operates this site.
Questions people ask
- Can the AI assistant change my listings or account settings?
- No. The assistant reads your account details to help troubleshoot, but cannot make any changes or access sensitive information like passwords and card numbers.
- What's the fastest way to get help?
- Try the help button on any page first—it searches articles and our AI instantly. For complex issues, submit a request and we'll respond by email during office hours: Mon-Fri 08:00-20:00 UTC.
- How do I contact Best Biz Launch by email?
- Send support requests through /contact or email launch@zinndigital.com directly. You'll receive a ticket number and we'll respond during office hours.